Category Manager

Blue Ash, OH
Full Time
Manager/Supervisor

OUR STORY AND HOW YOU CAN HELP CONTRIBUTE

Everything But The House (EBTH) is a revolutionary marketplace, making it easier to find or sell secondhand goods, headquartered in Cincinnati, OH. EBTH was born out of a passion for helping people via a full-service approach to consignment; revolutionizing how homeowners, estate managers, dealers and collectors connect with a world of shoppers seeking rare and wonderful things. Each day the global auction platform unleashes an ever-changing assortment of art, jewelry, fashion, collectibles, antiques and more, most with a starting bid of $1. 

EBTH aspires to be the first stop for secondhand online. We stand behind our work and offer every customer the “EBTH Promise.” If we don’t uphold our end of the bargain, we’ll do our best to make it right.

We’re seeking a Category Manager who will act as a leader and resource manager of the Furniture and Rug department. 

As a dynamic company, we move fast and seek to continuously improve – and while this will be a very demanding position, you’ll be surrounded by a passionate team of individuals who are dedicated to the common goal of drastically changing the way personal property is sold, bought and moved across the country – and we have a lot of fun while we’re doing it. We’re proud of our journey and we’re eager to share our story with shoppers, clients and consignors across the world! 

Discover everything uncommon at EBTH.COM. 

TASKS YOU’LL BE JUGGLING 

Processing & Production Management

  • Manage processing teams responsible for cataloging, photography, and/or curation to ensure quality, efficiency, and accuracy.
  • Oversee processing workflows for all inventory types, ensuring accuracy and timely completion of cataloging, photography, and curation.
  • Coordinate high-value item and high-profile seller management and communication, ensuring a premium service experience.
  • Forecast daily and weekly production targets and monitor progress to meet departmental goals.
  • Support production teams directly with cataloging, curation or photography tasks as needed.
     

Inventory Management

  • Oversee inventory flow across all lines of business, ensuring priorities and aging inventory are managed effectively.
  • Track single-seller inventory through all stages of processing to ensure timely completion.
  • Coordinate storage utilization, space planning, and internal item movement between departments.
  • Monitor inventory accuracy and reconcile discrepancies as needed.
     

People Management

  • Lead and develop team members to achieve performance goals and maintain a positive, productive work environment.
  • Conduct regular performance reviews and provide ongoing coaching and feedback.
  • Manage recruitment needs: submit job posting requests, interview candidates, and submit hire approvals.
  • Oversee attendance management: review and process absence Jira tickets, follow up with employees and HR as appropriate.
  • Plan and present overtime requests in alignment with workload forecasts and budget.
     

Quality & Continuous Improvement

  • Review customer service buyer credit inquiries in Salesforce; collaborate with Sales and CS to determine appropriate resolutions.
  • Provide ongoing training and skill development for team members to ensure consistent quality standards.
     

Data & Reporting Competency

  • Utilize Looker and other business intelligence tools to analyze performance metrics and identify trends.
  • Maintain a strong working knowledge of Google Sheets and other data management tools to track, report, and forecast operational outcomes.
  • Use data insights to drive efficiency improvements, optimize workflows, and align resources with business goals.
  • Perform other duties as assigned.

CREDENTIALS WE ARE SEEKING

  • Bachelor’s degree or equivalent experience preferred.

  • Minimum of 3–5 years of management experience in a production, warehouse, or auction environment.
  • Knowledge or interest in Furniture and Rugs, including identification of periods, styles, materials, and construction preferred. 
  • Proven track record of hitting production targets and managing high-volume inventory workflows.
  • Strong proficiency in data tools, specifically Google Sheets and BI platforms (like Looker), to track and forecast performance.
  • Experience with Salesforce or similar ticketing systems for quality control and customer resolution.
  • Demonstrated leadership skills with the ability to coach, develop, and manage a diverse team.
  • High level of comfort with technology and the ability to learn proprietary inventory management systems quickly.
  • A healthy mix of operational drive and quality control to ensure the "EBTH Promise" is met for every item.
  • Ability to work cross-functionally within a fast-paced, dynamic team environment.

We are an equal opportunity employer with a commitment to diversity. All qualified individuals are encouraged to apply. 

Applicants must be authorized to work lawfully in the United States for EBTH. EBTH does not provide sponsorship at this time.


 


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